Terms & Conditions

Last Updated: 31 October 2026

These Terms and Conditions govern the use of our websites and the purchase, booking and participation in services, sessions, programmes, memberships, courses, training and events provided by:

Saturn Therapies Ltd
Registered in Scotland
Company Number: SC877811
Registered Office: 22 Spruce Drive, Cambuslang, Glasgow, Scotland, G72 7FW
Email: [email protected]

Saturn Therapies Ltd operates services under the brands Saturn Therapies and Kelly Stevely Coaching.

All associated services, programmes, digital products and transactions are provided by Saturn Therapies Ltd, which remains the legal contracting entity.

By using our websites or purchasing our services, you agree to these Terms and Conditions.

1. Definitions

We / Us / Our: Saturn Therapies Ltd, including its trading brands.

Websites: www.saturntherapies.com, www.kellystevely.com and associated landing pages, course portals and booking systems.

Services: Personal transformation, coaching, business coaching, hypnotherapy, hypnosis, regression, practitioner training, memberships, workshops, programmes, retreats and events.

Digital Content: Downloadable or streamed materials, videos, recordings, PDFs, workbooks, online courses and other digital resources.

Client: Any individual or business purchasing, booking or participating in our Services.

2. Use of Our Websites

You agree to use our websites lawfully and responsibly.

All website content, programme materials, frameworks, videos, recordings, workbooks, written materials and other intellectual property belong to Saturn Therapies Ltd or the relevant rights holder.

Materials are provided for your personal or internal business use unless otherwise agreed in writing.

You may not reproduce, distribute, sell, share, teach or commercially exploit our materials without prior written permission.

3. Bookings, Purchases and Payments

All prices are displayed in GBP unless otherwise stated.

Payment must be completed before access to Services is granted unless a deposit, instalment arrangement or payment plan has been agreed.

Invoices are payable within seven days unless otherwise specified.

Where a payment plan is agreed, the instalment amounts, payment dates and total contractual price will be confirmed before purchase.

You remain responsible for payments properly due under your agreement, subject to applicable cancellation rights and consumer law.

4. Consumer Cancellation Rights

Where you purchase Services or Digital Content as a consumer online, by telephone or through another distance-selling arrangement, you may have a statutory 14-day cancellation right.

The cancellation period for qualifying service contracts and digital content normally begins on the day after the contract is entered into and ends 14 days after the contract is made.

To exercise a cancellation right, you must inform us clearly of your decision by emailing [email protected] or using any other cancellation method we provide.

You may use the statutory model cancellation form, but you are not required to do so.

Where a valid statutory cancellation is made, any refund due will be processed in accordance with applicable law.

Business purchases made wholly or mainly for commercial purposes may be subject to different contractual rights.

5. Digital Content and Immediate Access

Digital Content may include online courses, downloadable materials, workbooks, recordings, training resources and programme portals.

Where a consumer requests access to Digital Content during the statutory cancellation period, we will obtain the required express consent to begin supply and acknowledgement that the cancellation right will be lost once supply begins.

We will provide confirmation of that agreement as required by law.

Where these requirements have been satisfied and supply has begun, the statutory change-of-mind cancellation right for that Digital Content will normally end.

This does not affect statutory rights relating to faulty, misdescribed or otherwise non-conforming Digital Content.

Where Digital Content forms part of a wider coaching or service agreement, cancellation rights will be assessed according to the nature of the contract and applicable law.

6. Coaching, Therapy and Programme Cancellations

Where a consumer requests that Services begin during an applicable 14-day cancellation period, we will obtain the necessary express request before beginning delivery.

If the consumer then exercises a valid cancellation right, they may be required to pay a proportionate amount for Services already supplied, where permitted by law.

Where a Service has been fully performed during the cancellation period following the necessary express request and acknowledgement, the statutory cancellation right may be lost.

After any applicable statutory cancellation period has expired, cancellations and refunds will be governed by the relevant booking or programme agreement, subject to applicable law.

We cannot guarantee individual coaching, therapeutic, personal development or business outcomes.

7. Deposits

Deposits may be required to secure places on programmes, retreats, training, events or coaching services.

The amount and purpose of the deposit will be communicated before booking.

Where a client cancels, any amount retained will be reasonable and reflect actual or reasonably anticipated losses, preparation costs, committed expenses and our ability to reduce those losses.

Deposits will be refunded where required by law.

If we cancel a Service without providing an agreed suitable alternative, we will refund payments for Services not provided, where required.

8. Payment Plans and Missed Payments

Where a payment plan is agreed:

The total price and instalment schedule will be confirmed before purchase.

Payments must be made by the agreed dates.

A payment plan does not automatically create a monthly subscription that can be cancelled at will.

Any statutory cancellation rights or agreed contractual cancellation rights remain unaffected.

If a payment is missed, we will contact you and normally allow seven days to resolve the outstanding amount.

Where payment remains overdue, we may suspend future access or delivery after reasonable notice, where lawful and appropriate.

We may seek recovery of sums legally due, including reasonable recoverable costs, subject to applicable law.

9. Payment Disputes and Chargebacks

If you have a concern regarding a payment or Service, please contact [email protected] so that we can investigate and attempt to resolve the matter.

Where a chargeback or payment dispute occurs, we may provide the payment provider with relevant evidence, including payment records, booking information, attendance records and proof of service delivery.

Nothing in these Terms restricts your right to raise a legitimate payment dispute or exercise statutory consumer rights.

10. Appointment Cancellations and Rescheduling

For individual coaching, therapy, hypnosis or regression appointments, we request at least 48 hours' notice to cancel or reschedule.

Appointments cancelled with less than 48 hours' notice, or missed without notice, may be subject to a reasonable cancellation charge or loss of the booked session where this was clearly communicated at the time of booking.

Any charges will be proportionate and subject to statutory rights and applicable law.

Where a programme has its own scheduling or attendance conditions, those conditions will be explained in the relevant programme agreement.

11. Programme and Membership Agreements

Certain Services, including Business Identity Shift, Saturn Awakening, Saturn Emergence, practitioner training, group coaching and memberships, may have additional terms.

These may address:

Programme duration and delivery

Payment arrangements

Attendance and participation

Access to recordings and learning materials

Community participation

Confidentiality

Cancellation and termination

Intellectual property

Where a separate agreement has been accepted, its specific provisions will apply alongside these Terms. In the event of a conflict, the specific agreement will take precedence for the relevant Service, subject to applicable law.

12. Nature of Services and Professional Disclaimer

Our Services may include personal development, business coaching, transformational coaching, hypnotherapy, hypnosis, subconscious work, regression and spiritual exploration.

These Services are not substitutes for medical diagnosis, psychological treatment or regulated legal or financial advice.

Business coaching, guidance and educational materials do not guarantee revenue, profit, client acquisition or particular commercial outcomes.

Past life regression and related spiritual practices may involve spiritual beliefs, personal interpretation and subjective experiences.

You remain responsible for your own decisions, actions and wellbeing.

Where appropriate, you should seek advice from a suitably qualified healthcare, legal, financial or other professional.

13. Our Responsibilities

We will provide Services with reasonable care and skill, in accordance with applicable law.

We will make reasonable efforts to deliver sessions, programmes and resources as described at the time of purchase.

We cannot guarantee particular personal, therapeutic, financial or business results.

Nothing in these Terms excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.

14. Client Participation and Conduct

Clients are expected to engage respectfully with practitioners, coaches, team members and other participants.

Harassment, abusive behaviour, unauthorised recording, unlawful activity or serious breaches of confidentiality may result in suspension or termination of participation, following appropriate consideration of the circumstances.

Any cancellation or termination will be handled in accordance with applicable contractual and statutory rights.

15. Confidentiality and Group Programmes

We respect the confidentiality of information shared during private consultations and coaching sessions, subject to lawful disclosure requirements and our Privacy Policy.

Where participants attend group programmes, workshops or communities, they are expected to respect the privacy and confidentiality of other participants.

We cannot guarantee the conduct or confidentiality of independent participants in a group setting.

16. Changes, Postponements and Unforeseen Events

Occasionally, circumstances beyond our reasonable control may affect delivery, including illness, technical disruption, venue issues or other unforeseen events.

We will make reasonable efforts to notify affected clients and arrange a suitable alternative where possible.

Where a Service cannot be provided, any refund or other remedy due will be handled in accordance with applicable law and the relevant agreement.

17. Privacy and Communications

Personal information is processed in accordance with our Privacy Policy.

We may contact you with necessary information about bookings, purchases, appointments, programme access and services you have requested.

Marketing communications will be sent only where permitted under applicable law.

You may unsubscribe from marketing communications at any time without affecting essential service communications.

Access by Staff, Contractors and Authorised Team Members

Saturn Therapies Ltd may grant authorised employees, contractors, administrative assistants, customer support representatives and other team members access to personal information where reasonably necessary to perform their responsibilities.

Depending on their role, this may include access to contact information, booking details, applications, CRM records, emails, SMS, WhatsApp and other business communications, client notes and relevant service information.

Access may be required to manage enquiries, respond to messages, arrange appointments, provide customer support, administer programmes, process payments and support the delivery of our services.

Access is restricted according to the individual's responsibilities and the nature and sensitivity of the information. Those granted access are required to handle personal information confidentially and in accordance with applicable data protection requirements.

Sensitive therapy, coaching and session information is subject to additional safeguards, with access limited to authorised individuals who have a legitimate need to process it.

Personal information is not made available to team members for unrelated personal purposes.

18. Changes to These Terms

We may update these Terms to reflect changes in our Services, business operations or legal requirements.

Updated Terms will be published on our websites.

Changes will not retrospectively remove rights under an existing contract or unfairly alter agreed contractual obligations.

19. Governing Law

These Terms are governed by the laws of Scotland.

Disputes will be subject to the non-exclusive jurisdiction of the Scottish courts, subject to any mandatory rights that consumers have to bring proceedings in another applicable jurisdiction.

20. Contact

For questions about these Terms, bookings, cancellations or payments, contact:

Saturn Therapies Ltd
Email: [email protected] / [email protected]
Website: www.saturntherapies.com
Website: www.kellystevely.com

Registered in Scotland: SC877811

© 2026 Saturn Therapies Ltd. All rights reserved. Operating under the brands Saturn Therapies and Kelly Stevely Coaching.