Privacy Policy
Last Updated: 31 October 2026
Saturn Therapies Ltd (“we”, “us” or “our”) is committed to protecting your privacy and handling personal information responsibly.
Saturn Therapies Ltd operates services under the brands Saturn Therapies and Kelly Stevely Coaching.
This Privacy Policy applies to our websites, coaching services, therapy services, programmes, digital courses, memberships, consultations, training, events and related business activities.
It explains how we collect, use, store and protect personal information, and your rights under UK data protection law.
For the purposes of the UK General Data Protection Regulation (UK GDPR), Saturn Therapies Ltd is the data controller.
Company Details
Saturn Therapies Ltd
Registered in Scotland: SC877811
Registered Office: 22 Spruce Drive, Cambuslang, Glasgow, Scotland, G72 7FW
Email: [email protected]
ICO Registration Number: ZC190761
1. Information We Collect
Depending on how you interact with us, we may collect:
Name and contact details
Email address and telephone number
Booking and appointment information
Details of services, programmes, training or events you enquire about or purchase
Information submitted through forms, applications, questionnaires or consultations
Business-related information provided during coaching enquiries or programmes
Payment and transaction information
Communications, including emails, messages and enquiries
Information voluntarily shared during coaching, therapy, hypnosis or regression sessions
Relevant session notes, records and reports
Call or session recordings and transcripts where recording takes place
Website usage information, IP addresses, device data and cookie information where applicable
We collect information directly from you and, where appropriate, through authorised booking systems, payment providers and other platforms used to deliver our services.
2. Sensitive and Special Category Information
Certain services may involve information relating to your physical or mental health, wellbeing, beliefs, experiences or other sensitive personal matters.
Depending on what you share, this may include special category data concerning health, racial or ethnic origin, religious or philosophical beliefs, sexual orientation or sex life.
We aim to collect only information reasonably necessary for the relevant service.
Where we process special category information, we identify an appropriate lawful basis under Article 6 of the UK GDPR and a separate condition under Article 9.
Where explicit consent is the appropriate condition, we will obtain it before the relevant processing.
You may withdraw consent where processing relies upon it, without affecting processing already carried out lawfully.
3. How We Use Your Information
We may use personal information to:
Respond to enquiries and applications
Arrange and manage appointments
Deliver coaching, therapy, hypnosis, regression and transformation services
Deliver business coaching and business development programmes
Provide courses, memberships, workshops, practitioner training, retreats and events
Process payments and maintain financial records
Provide programme and community access
Send appointment confirmations, reminders and service updates
Provide resources and follow-up materials
Maintain client and business records
Provide customer service and administration
Manage client relationships through our CRM systems
Operate and improve our websites and services
Measure website and advertising performance
Maintain system security and prevent misuse
Meet legal, accounting and regulatory obligations
Send marketing communications where legally permitted
4. Lawful Bases for Processing
We process personal information under one or more lawful bases depending on the purpose.
Contract
Where processing is necessary to take steps before entering into a contract or to deliver a service you have purchased or requested.
Legal Obligation
Where processing is necessary to comply with applicable legal, accounting, taxation or regulatory requirements.
Legitimate Interests
Where processing is reasonably necessary for legitimate business purposes, including administration, customer service, record-keeping, security, service improvement and management of business relationships, provided your rights do not override those interests.
Consent
Where we ask for your permission for specific processing, which may include certain marketing communications, non-essential cookies, recordings or the processing of sensitive information.
Where processing relies upon consent, you may withdraw it at any time.
5. Marketing Communications
Where you have consented, or where we are otherwise permitted under applicable law, we may contact you about our services, coaching programmes, courses, events, training, resources and relevant offers.
Communications may be sent by email, SMS or other permitted communication channels.
You can unsubscribe from marketing emails using the link provided or by contacting us.
Where applicable, you may also opt out of SMS marketing using the instructions provided.
Unsubscribing from marketing will not prevent essential communications concerning appointments, programmes, purchases or services you have requested.
6. Call and Session Recordings
Certain consultations, coaching sessions, training sessions, meetings or other appointments may be recorded.
Where recording takes place, we will inform you and obtain any consent or other authorisation required for the relevant processing.
Recordings may be used for:
Reviewing information discussed
Supporting service delivery
Preparing session notes or follow-up resources
Maintaining appropriate records
Administration and quality improvement
Recordings may contain personal or special category information and will be handled accordingly.
7. Transcription and AI-Assisted Processing
We may use transcription software, artificial intelligence and other technology-assisted tools to support appropriate business and client-related activities.
These may include:
Transcribing recorded conversations
Preparing summaries and session notes
Organising information
Supporting preparation of coaching resources and recommendations
Assisting with business administration
Reviewing service quality and internal processes
Where personal information is processed using external providers, we take appropriate steps to ensure suitable contractual and data protection arrangements are in place.
Sensitive information is handled with additional care and in accordance with applicable data protection requirements.
We do not use AI to make solely automated decisions about individuals that produce legal or similarly significant effects.
8. Revenue Intelligence Group and HighLevel
Saturn Therapies Ltd uses Revenue Intelligence Group, a Scottish partnership between Kelly Stevely and Mia Vernel, to support elements of its digital business infrastructure and customer relationship management.
Revenue Intelligence Group processes relevant information on behalf of Saturn Therapies Ltd under appropriate data processing arrangements.
HighLevel technology is used for functions that may include:
Websites and landing pages
Contact and client records
Online forms and applications
Booking calendars
Customer relationship management
Client communications
Email and SMS automation
Appointment reminders
Marketing workflows
Customer pipelines
Business administration
Where Revenue Intelligence Group acts on our instructions, it acts as a data processor.
HighLevel and other authorised technology providers may act as sub-processors where applicable.
9. Other Technology and Service Providers
We may use the following providers and services to operate our business.
Zoom
For video consultations, coaching sessions, meetings, training and online events, including recording or transcription functions where enabled.
For business email, document management, administration, storage and related services, including Gmail, Google Drive and Google Workspace where used.
Stripe and PayPal
For processing payments and managing relevant financial transactions.
We do not normally receive or store complete payment card details processed by these providers.
Community and Course Platforms
We may use online learning and community platforms, including Skool and HighLevel, to provide access to programmes, resources, courses and memberships.
Analytics and Advertising Providers
We may use services including Google Analytics, Google Tag Manager and Meta advertising technologies to understand website activity, measure marketing performance and manage advertising, subject to applicable consent requirements.
AI and Automation Providers
Where appropriate, we may use technology providers to support transcription, administration, resource preparation and other activities described in this Policy.
Professional Advisers
We may share relevant information with accountants, legal advisers, IT providers and other authorised professional service providers where necessary.
We do not sell personal information or provide it to unrelated third parties for their independent direct marketing.
10. Access by Staff, Contractors and Authorised Team Members
Saturn Therapies Ltd may grant authorised employees, contractors, administrative assistants, customer support representatives and other team members access to personal information where reasonably necessary to perform their responsibilities.
Depending on their role, this may include access to contact information, booking details, applications, CRM records, emails, SMS, WhatsApp and other business communications, client notes and relevant service information.
Access may be required to manage enquiries, respond to messages, arrange appointments, provide customer support, administer programmes, process payments and support the delivery of our services.
Access is restricted according to the individual's responsibilities and the nature and sensitivity of the information. Those granted access are required to handle personal information confidentially and in accordance with applicable data protection requirements.
Sensitive therapy, coaching and session information is subject to additional safeguards, with access limited to authorised individuals who have a legitimate need to process it.
Personal information is not made available to team members for unrelated personal purposes.
11. International Data Transfers
Some technology providers and authorised processors may operate outside the United Kingdom.
This may include processing in the United States or other countries where technology services are hosted or supported.
Where personal information is transferred internationally, we take appropriate steps to ensure a lawful transfer mechanism and relevant safeguards are in place.
Depending on the circumstances, these may include UK adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to Standard Contractual Clauses or other permitted transfer arrangements.
You may contact us for further information about relevant safeguards.
12. How Long We Keep Information
We retain personal information for as long as reasonably necessary for its original purpose and to meet applicable legal, accounting, contractual and regulatory obligations.
Different information may have different retention periods.
Enquiries and Applications
Information is retained for an appropriate period to respond to enquiries, manage applications and follow-up communications.
Client and Programme Records
Client records, session notes, coaching information and related materials may be retained following the completion of services where appropriate for record-keeping, legal obligations and legitimate business purposes.
Financial Records
Invoices, payments and transaction information are retained as required by relevant accounting and tax law.
Recordings and Transcripts
Recordings and transcripts are retained only for as long as reasonably necessary for the purposes for which they were created.
Marketing Information
Marketing contact information is retained while there is an appropriate lawful basis for continued processing.
Where you unsubscribe or object to marketing, we may retain minimal suppression information to ensure your preference is respected.
When information is no longer required, it will be securely deleted, anonymised or otherwise appropriately disposed of.
13. Data Security
We take appropriate technical and organisational measures designed to protect personal information against unauthorised access, disclosure, loss, alteration and misuse.
These may include:
Password protection and account authentication
Access controls
Restricted access to sensitive information
Secure technology and service providers
Confidentiality arrangements
Appropriate backup and security procedures
Review of systems and data processing arrangements
Where a personal data breach occurs, we will investigate and take appropriate action, including reporting to the Information Commissioner's Office and notifying affected individuals where legally required.
14. Cookies, Analytics and Website Tracking
Our websites may use cookies and similar technologies.
These can include:
Essential Cookies
Required for website functionality, security, forms, bookings and other necessary operations.
Analytics Technologies
Used to understand website visits, engagement and performance.
Advertising and Marketing Technologies
Used to measure advertising effectiveness, understand conversions and, where applicable, support advertising audiences and campaigns.
These may include Google Analytics and Meta advertising technologies.
Non-essential cookies and tracking technologies will only be activated where legally permitted, including obtaining consent where required.
Where cookie controls are provided, visitors can manage their preferences.
You may also manage cookies through your browser settings.
15. Your Data Protection Rights
Subject to the circumstances and applicable law, you may have the right to:
Access personal information held about you
Request correction of inaccurate information
Request deletion of personal information
Request restriction of processing
Object to certain processing
Object to direct marketing at any time
Request data portability where applicable
Withdraw consent where processing is based on consent
Exercise applicable rights concerning automated decision-making
These rights are subject to relevant legal conditions and exceptions.
To exercise your rights, contact [email protected].
We may need to verify your identity before completing certain requests.
16. Complaints
If you have concerns about how we process your personal information, please contact us.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Website: www.ico.org.uk
Contacting us first does not affect your right to complain directly to the ICO.
17. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our Services, technology, operational practices or legal requirements.
The latest version will be published on our websites with its updated date.
18. Contact Information
Saturn Therapies Ltd
Operating under the brands Saturn Therapies and Kelly Stevely Coaching
Registered in Scotland: SC877811
Registered Office: 22 Spruce Drive, Cambuslang, Glasgow, Scotland, G72 7FW
Email: [email protected]
Website: www.saturntherapies.com
Website: www.kellystevely.com
ICO Registration Number: ZC190761
© 2026 Saturn Therapies Ltd. All rights reserved.